Securus Technologies’ Satisfied Customers Speak Up

Securus Technologies, is a U.S. prison technology firm located Dallas, Texas. It was started in 1986, currently it has a workforce of approximately 1,000 people and is said to be contracted with 2,600 facilities of correction in the United States. Securus Technologies has an A+ rating on BBB since its filed was opened on the 2nd of January, 2000.


Securus Technologies is among the main providers of parolee tracing, detainee communications and government information management solutions. It is a known leader in provision of innovative technical resolutions, complete and open customer package.


The comments

On the 21st of October, 2016, Securus Technologies unveiled several facility customer comments on how technology use can help prevent and solve crimes like inmate-on-inmate crimes. The comments were got from formal letters and emails.


One comments stated that with the assistance on their case, they we able to apply the information got from the phone calls to access a search warrant for a corrupt staff member. This led to the arrest of the staff who happened to be introducing contraband.


Similar to this comment, another elaborated how monitored calls revealed information concerning inmate alcohol and drug use and sales in the facility. The information also disclosed money transfers and gunshot incident.


A comment stated that an inmate’s call revealed two siblings discussing how to answer when questioned about a recent shooting. This information was considered instrumental in tackling the case. Securus’ LBS software was applauded for helping a sheriff’s department record millions of unlawful assets, cash money and drugs.


Several other comments thanked Securus for: –

 Gradually helping improve public safety in jurisdiction

 Providing intertwines with one’s own aggressive inspective mindset

 Enhancing proactive actions in monitoring and deterring the occurrences of contrabands in facilities

 Providing tools for investigations



Technology is a great tool in preventing crimes, Securus Technologies aims at providing satisfactory tools and whenever positive comments are received it send a rush of motivation and inspiration to do much better.